Restaurants & Cafe System (Q&A)

How do I know that this restaurants & cafe system is good for my business? If your answer to all the questions below is yes, then, the system is good for you:

Sales / Productivity / Cash Collection./ Offer

  1. Do you need to know sales of your outlet by hour, by day, by week, by month, month to date sales, sales per waiter hour profile, sales per kitchen hour profile, sales by waiter, number of customers served by each waiter, and average spending per customer?
  2. Do you want to set cash limit for each waiter, cash collected by each waiter at any one time?
  3. Do you wish to have the special offer feature for certain products, which allows you to set the special offer by product and by time?
  4. Do you face any issue of cash collection not tally with your sales as well as your stocks? 
  5. Do you want to have a cashless system to avoid all issues related to cash? 
Inventory/ Information/ Control
  1. Do you want to know inventory information of the ingredients and stocks of all the products in your outlet?
  2. Do you need low stock notification via gmail to your stock controller at the central store or central kitchen? 
  3. Do you want to know inventory information of your outlets at any one time so that you can do a inventory checking at random? 
  4. Do you need to keep track of the inventory of you main store?
Customer loyalty/ Information
  1. Do you want to know number of customers that visit your restaurant?
  2. Do you want to know who are the top customers that spend at your outlets? 
  3. Do you want to offer cash voucher rewards to these customers? 
  4. Do you wish to sell prepaid discounted voucher with whatever conditions set by you? 
  5. Or do you just want to offer loyalty points to them with choice to redeem at your outlets? 
Reporting / Confidentiality
  1. What are the reports you want to be sent to your gmail daily?
  2. What are the reports that you want it printed out at selected terminals and by selected personnel? 
  3. What are the information or report that you want to have web access to? 
  4. You may choose to have no web access at all, with only limited report printed out from the terminal by only limited personnel. 
  5. Do you want to be able to delete the data anytime? 
  6. Do you wish to have the data sent to your accounting system?
System Information
  1. What sort of report do I get? We have a list of reports for you to select from once you agreed to our solution. 
  2. What does your front end system consist of? Our front end system consists of a terminal of a built in printer, and a built in battery that can last almost 8 hours without charge. It does not require any complicated hardware at your place. The terminal can be replaced easily if accident occurred. Nothing to maintain. Each transaction has a receipt, and a reference number in case there is a dispute. 
  3. Where is your back end system located? Our back end system is located at high security 6 star data centre with all the power and data line redundancy. We are a 9 year old company specialized in this field. 
  4. Do you have back up for your front end and back end system? Our front end system is very simple. it consist of a terminal which can be replaced at any time. The back end system has full redundancy.
  5. How do your support us? You are assured of our support from our agency, as well as from our company. You can always have access to them or to our company. A large part of your rental is paid to them to ensure they provide on time quality service. They are just around where you are. They keep stocks for the terminal in case it is accidentally damaged.